Privacy Policy

The data controller for personal data collected through city-zine.eu is CITYZINE — an independent street culture platform based in Hungary. For any privacy-related queries, contact: cityzine@city-zine.eu

This policy is issued in accordance with the EU General Data Protection Regulation (GDPR / 2016/679) and the Hungarian Information Act (2011. évi CXII. törvény az információs önrendelkezési jogról és az információszabadságról).

When you place an order or contact us, we may collect:

• —Name and contact details (email address)
• —Shipping and billing address
• —Order history and transaction data
• —Communications you send us
• —Basic usage data (pages visited, browser type) for site performance

We do not collect payment card details directly — payments are processed by a third-party provider operating under their own data policies.

We process your data for the following purposes:

• —Fulfilling orders and managing delivery — legal basis: contract performance
• —Issuing invoices — legal basis: legal obligation (Hungarian accounting and tax law)
• —Responding to enquiries and complaints — legal basis: legitimate interest
• —Improving the website — legal basis: legitimate interest

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Invoice and transaction records are retained for 8 years in compliance with Hungarian accounting law (2000. évi C. törvény a számvitelről). Other personal data is kept only as long as necessary for the purpose it was collected.

Under GDPR, you have the right to:

• —Access — request a copy of the data we hold about you
• —Rectification — request correction of inaccurate data
• —Erasure — request deletion ("right to be forgotten"), where no legal retention obligation applies
• —Restriction — request that we limit how we process your data
• —Portability — receive your data in a machine-readable format
• —Object — object to processing based on legitimate interest

To exercise any right, email cityzine@city-zine.eu. We will respond within 30 days.

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Hungarian data protection authority:

Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)
1055 Budapest, Falk Miksa utca 9–11.
Tel.: +36 1 391 1400
Email: ugyfelszolgalat@naih.hu
Website: naih.hu

You may also lodge a complaint with the supervisory authority in your country of residence if you are located in another EU member state.

This website uses only functional cookies necessary for the site to operate (e.g. shopping cart session). No third-party tracking, analytics, or advertising cookies are used without your consent. No cookie consent banner is required for strictly necessary cookies under GDPR.

We use trusted third-party services (e.g. payment processing, email delivery) solely to operate the store. These act as data processors under written agreements and may only use data for their designated purpose.

We may update this policy from time to time. The current version with the date of last update is always published on this page.